In an emergency

People often assume that accident and emergency is the only option when faced with an urgent medical problem, but this isn’t always true. Minor injury units (MIU) are equally equipped to treat minor injuries and ailments.

If you need advice outside of normal working hours, there is support available through your local GP out-of-hours service, as well as via the NHS 111 service.

If you feel there is no alternative to visiting accident and emergency, you can find these across the area, but please remember to consider whether you really do need to attend A&E. If you or a loved one is in a life-threatening situation, you should dial the ambulance service on 999.

Minor injury units/urgent care centres

There are a range of minor injury units/urgent care centres within 20 miles of our Hildenborough site:

  • Sevenoaks Hospital, Sevenoaks – 01732 470200
  • Edenbridge and District War Memorial Hospital, Edenbridge – 01732 862137
  • Crowborough War Memorial Hospital, Crowborough – 01892 652284
  • Queen Victoria Hospital, East Grinstead – 01342 414000
  • GP Hub Parkway, Croydon – NHS 111
  • Queen Mary Hospital, Sidcup – 020 8302 2678
  • Caterham Dene Hospital, Caterham – 01883 837500
  • Medway NHS Healthcare Centre, Gillingham – 01634 331177

At our Brighton site, local minor injury units/urgent care centres than serve Brighton and Hove includes:

  • Brighton Station NHS Walk-in Centre, Brighton – 0333 321 0946
  • Eastbourne Station Health Centre, Eastbourne – 01323 726650
Out-of-hours services

If you need to urgently access healthcare services outside of normal working hours, you will find details of these services here. For contact details and to search for health services locally, visit NHS Choices.

 

Nursing services
Across Kent there are various out-of-hours nursing services provided by Kent Community Health NHS Foundation Trust, covering Ashford/Shepway, Canterbury, South Kent Coast and Dover/Deal/Thanet.

In Brighton, there is an out-of-hours nursing service provided by Sussex Community NHS Foundation Trust, covering West Sussex, divided into two geographical areas: Coastal and North.

Contact details for out-of-hours nursing services can be found on the websites and literature of the respective provider.

 

General practice
Most geographies will have access to GP out-of-hours services. In Kent, the NHS 111 service can coordinate urgent visits/appointments with a general practitioner. In Medway, this is provided by MedOCC. A simple internet search will find your local GP out-of-hours service contact details.

Accident and emergency

If you feel it is an emergency and you require urgent access to healthcare, you should contact the emergency services by dialling 999 or visiting your local A&E department.

Local A&Es at our Hildenborough site:

Local A&Es at our Brighton site:

Out-of-hours dental services

The NHS emergency dental services is known as ‘DentaLine’. They can treat patients who:

  • Are bleeding heavily (haemorrhaging) from the mouth
  • Have an injury to their teeth or mouth
  • Have severe facial swelling
  • Are in pain that started suddenly and cannot be eased by painkillers

NHS charges apply to all DentaLine services.

More information about DentaLine, opening times and contact details can be found on NHS Choices.

Social services

Contact details for your local social services office can be found online, via your local council’s website or in the phone directory. If it is an emergency and you need to contact social services outside of normal working hours, call 03000 419191 and ask to speak to the duty officer.

Mental health help/crisis

If you or a loved one is experiencing a mental health crisis and requires urgent help, in Kent you can contact the local mental health single point of access service on 0300 222 0123. In Brighton & Hove, the Mind Mental Health Rapid Response service can be contacted on 0300 304 0078.

I just need to talk to someone

If you need to talk to someone about how you feel or how to deal with somebody experiencing a mental health crisis you can also contact NHS Choices who provide 24 hour support, 7 days a week with trained nurses.

Other useful numbers:

The Samaritans – 116 123

Mental Health Matters (Kent and Medway) – 0800 107 0160