Legal
Privacy policy

This privacy policy discloses the privacy practices for The Raphael Hospital (referred to as ‘we’, ‘us’ or ‘our’ from now on) solely for this website www.raphaelhospital.co.uk which is served by Logicsofts Solutions Ltd and governs the privacy of users who choose to use it.

It sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. This policy also explains the way this website processes, stores and protects user data and information.

The information we collect and its use We collect certain information and/or data about you when you use this website. This can be from questions, queries or feedback you leave, transactions you make or from cookies we may use.

This helps us to monitor and improve the site, respond to any feedback you may send us – if you have asked us to or provide you with other information.

 

Cookies
Like most websites, we collect non-personally identifying information about your interactions and use of our website. Cookies are small files saved to your computer that track, save and store this information.

The information that cookies may collect can be about:

  • your computer and your visits to and use of this website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation details;
  • any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
  • the details that you provide to us for the purpose of registering with us;
  • the details that you provide to us for the purpose of subscribing to our website services, email notifications and/or marketing materials;
  • any other information that you choose to send to us.

Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

We use Google Analytics to analyse use of this website. Google Analytics generates statistical and other information about website use by means of these cookies. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: www.google.com/privacypolicy.html.

 

Consent
Your knowledge and consent are required for the collection, use or disclosure of personal information except where required or permitted by law. Providing us with your personal information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. By using this site and submitting your information, you agree to the collection and use of the information in accordance with this policy.

If you are supplying personal information on behalf of someone else, you must obtain that person’s explicit consent to both the disclosure and the processing of that personal information and their agreement to the storage and use of that data as set out in this privacy policy.

 

Limiting collection, use, disclosure and retention
Any personal information collected will be limited to just those that are necessary to achieve the intended purpose of your visit to the site. We will only disclose such information when required to by law.

Personal information is kept private and stored securely until a time when it is no longer required or has no use, such as the purpose for which it was collected being fulfilled, as detailed in the Data Protection Act 1998.

 

Keeping your data secure
Personal information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your personal information from any loss or unauthorised use, access or disclosure.

Your information is only accessed by those people who need it to perform a specific task, such as responding to a query or the delivery of goods ordered through the website. This is restricted solely to the service responsible for the item/product you have purchased or the individual(s) dealing with your query.

 

Other websites
Our website may contain links to other third party websites that are not governed by this privacy policy. It is your responsibility to familiarise yourself with the privacy policy of external websites.

 

Social media platforms
Communication, engagement and actions taken through external social media platforms with which this website and its owners participate are custom to the terms and conditions, as well as the privacy policies held with each social media respective platform.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Shortened links in social media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs (website addresses).

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners.

Terms and conditions

Please read these terms and conditions carefully before using the www.raphaelhospital.co.uk website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the Raphael Hospital’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

These terms apply to all visitors, users and others who access or use the www.raphaelhospital.co.uk website.

The Raphael Medical Centre Ltd, trading as The Raphael Hospital, whose registered office is Raphael Hospital, Hollanden Park, Coldharbour Lane, Hildenborough, Kent TN11 9LE United Kingdom, is the owner and operator of this website (hereafter “the website” or “site”). The terms ‘you’ and ’your’ refer to the user or viewer of the website.

 

Use of the Website
Using the Website is subject to the following terms of use:

  • The content of the pages of the website is for your general information and use only. It is subject to change without notice.
  • The website uses cookies to monitor your browsing preferences. By using the website you agree to allow cookies to be used. The following personal information may be stored by us for analytical purposes:
    1. your computer and your visits to and use of the Website (including your IP, address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation details);
    2. any transactions carried out between you and us on or in relation to the website, including information relating to any purchases you make of our goods or services;
    3. details that you provide to us for the purpose of registering with us;
    4. details that you provide to us for the purpose of subscribing to our website services, email notifications and/or marketing materials;
    5. any other information that you choose to send to us.
  • This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on the website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to make sure that any products, services or information available through the website meet your specific requirements.
  • Unauthorised use or reproduction of material on the website may be a breach of copyright and give rise to a claim for damages and/or be a criminal offence.
  • From time to time, the website may also include links to other websites. These links are provided in good faith for your convenience to allow you to quickly access sources of further information. However the presence of these links does not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s).
  • Your use of the website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

 

Links to other websites
The website may contain links to third party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content of any third party websites or services.

 

Changes
We reserve the right, at our sole discretion, to modify or replace these terms and conditions at any time.